browsertrix/chart/email-templates/sub_cancel
Ilya Kreymer db39333ef4
Send subscription cancelation email (#2234)
Adds sending a cancellation email when a subscription is cancelled.
- The email may also include an option survey optional survey URL, if
configured in helm chart `survey_url` setting.
- Cancellation e-mail configured in `sub_cancel` e-mail template
- E-mails are sent to all org admins.
- Also adds `trialing_canceled` subscription state to differentiate from
a default `trialing` which will automatically rollover into `active`.
- The email is sent when: a new cancellation date is added for an
`active` subscription, or a `trialing` subscription is changed to to
`trialing_canceled`. (A subscription can be canceled/uncanceled several
times before actual date, and e-mail is sent every time it is canceled.)
- The 'You have X days left of your trial' is also always displayed when
state is in trialing_canceled.

Fixes #2229
---------

Co-authored-by: Tessa Walsh <tessa@bitarchivist.net>
2024-12-12 11:52:38 -08:00

44 lines
1.8 KiB
Plaintext

Your Browsertrix Subscription Has Been Canceled
~~~
<html>
<body>
<p>Hello {{ user_name }},</p>
<p>The Browsertrix subscription for "{{ org_name }}" has been cancelled at the end of this
subscription period.</p>
<p style="font-weight: bold">All data hosted on Browsertrix under: <a href="{{ org_url}}">{{ org_url }}</a> will be deleted on {{ cancel_date }}</p>
<p>You can continue to use Browsertrix and download your data before this date. If you change your mind, you can still resubscribe
by going to <i>Settings -> Billing</i> tab after logging in.</p>
{% if survey_url %}
<p>We hope you enjoyed using Browsertrix!</p>
<p>To help us make Browsertrix better, we would be very grateful if you could complete <a href="{{ survey_url }}">a quick survey</a> about your experience using Browsertrix.</p>
{% endif %}
{% if support_email %}
<p>If you'd like us to keep your data longer or have other questions, you can still reach out to us at: <a href="mailto:{{ support_email }}">{{ support_email }}</a>
{% endif %}
~~~
Hello {{ name }},
The Browsertrix subscription for "{{ org_name }}" has been cancelled at the end of this
subscription period.
All data hosted on Browsertrix under: {{ org_url }} will be deleted on {{ cancel_date }}
You can continue to use Browsertrix and download your data before this date. If you change your mind, you can still resubscribe
by going to Settings -> Billing tab after logging in.
{% if survey_url %}
We hoped you enjoyed using Browsertrix!
To help us make Browsertrix better, we would be very grateful if you could complete a quick survey about your experience with Browsertrix: {{ survey_url }}
{% endif %}
{% if support_email %}
If you'd like us to keep your data longer or have other questions, you can still reach out to us at: {{ support_email }}
{% endif %}