diff --git a/backend/btrixcloud/users.py b/backend/btrixcloud/users.py
index 52033c14..74a5da0d 100644
--- a/backend/btrixcloud/users.py
+++ b/backend/btrixcloud/users.py
@@ -19,6 +19,7 @@ from fastapi import (
 )
 
 from pymongo.errors import DuplicateKeyError
+from pymongo.collation import Collation
 
 from .models import (
     UserCreate,
@@ -65,6 +66,8 @@ class UserManager:
         self.invites = invites
         self.org_ops = None
 
+        self.email_collation = Collation("en", strength=2)
+
         self.registration_enabled = is_bool(os.environ.get("REGISTRATION_ENABLED"))
 
     # pylint: disable=attribute-defined-outside-init
@@ -78,6 +81,13 @@ class UserManager:
         """init lookup index"""
         await self.users.create_index("id", unique=True)
         await self.users.create_index("email", unique=True)
+
+        await self.users.create_index(
+            "email",
+            name="case_insensitive_email_index",
+            collation=self.email_collation,
+        )
+
         # Expire failed logins object after one hour
         await self.failed_logins.create_index("attempted", expireAfterSeconds=3600)
 
@@ -379,7 +389,9 @@ class UserManager:
 
     async def get_by_email(self, email: str) -> Optional[User]:
         """get user by email"""
-        user = await self.users.find_one({"email": email})
+        user = await self.users.find_one(
+            {"email": email}, collation=self.email_collation
+        )
         if not user:
             return None
 
@@ -535,7 +547,9 @@ class UserManager:
 
     async def reset_failed_logins(self, email: str) -> None:
         """Reset consecutive failed login attempts by deleting FailedLogin object"""
-        await self.failed_logins.delete_one({"email": email})
+        await self.failed_logins.delete_one(
+            {"email": email}, collation=self.email_collation
+        )
 
     async def inc_failed_logins(self, email: str) -> None:
         """Inc consecutive failed login attempts for user by 1
@@ -552,11 +566,14 @@ class UserManager:
                 "$inc": {"count": 1},
             },
             upsert=True,
+            collation=self.email_collation,
         )
 
     async def get_failed_logins_count(self, email: str) -> int:
         """Get failed login attempts for user, falling back to 0"""
-        failed_login = await self.failed_logins.find_one({"email": email})
+        failed_login = await self.failed_logins.find_one(
+            {"email": email}, collation=self.email_collation
+        )
         if not failed_login:
             return 0
         return failed_login.get("count", 0)
diff --git a/backend/test/conftest.py b/backend/test/conftest.py
index b3a8d9ad..ebfdcd06 100644
--- a/backend/test/conftest.py
+++ b/backend/test/conftest.py
@@ -15,7 +15,8 @@ ADMIN_PW = "PASSW0RD!"
 VIEWER_USERNAME = "viewer@example.com"
 VIEWER_PW = "viewerPASSW0RD!"
 
-CRAWLER_USERNAME = "crawler@example.com"
+CRAWLER_USERNAME = "CraWleR@example.com"
+CRAWLER_USERNAME_LOWERCASE = "crawler@example.com"
 CRAWLER_PW = "crawlerPASSWORD!"
 
 _admin_config_id = None
diff --git a/backend/test/test_users.py b/backend/test/test_users.py
index f7bbfe8d..f00af142 100644
--- a/backend/test/test_users.py
+++ b/backend/test/test_users.py
@@ -4,6 +4,8 @@ import time
 from .conftest import (
     API_PREFIX,
     CRAWLER_USERNAME,
+    CRAWLER_USERNAME_LOWERCASE,
+    CRAWLER_PW,
     ADMIN_PW,
     ADMIN_USERNAME,
     FINISHED_STATES,
@@ -14,7 +16,6 @@ VALID_USER_PW = "validpassw0rd!"
 VALID_USER_PW_RESET = "new!password"
 VALID_USER_PW_RESET_AGAIN = "new!password1"
 
-
 my_id = None
 valid_user_headers = None
 
@@ -71,6 +72,20 @@ def test_me_id(admin_auth_headers, default_org_id):
     assert r.status_code == 404
 
 
+def test_login_case_insensitive_email():
+    r = requests.post(
+        f"{API_PREFIX}/auth/jwt/login",
+        data={
+            "username": CRAWLER_USERNAME_LOWERCASE,
+            "password": CRAWLER_PW,
+            "grant_type": "password",
+        },
+    )
+    data = r.json()
+    assert r.status_code == 200
+    assert data["access_token"]
+
+
 def test_add_user_to_org_invalid_password(admin_auth_headers, default_org_id):
     r = requests.post(
         f"{API_PREFIX}/orgs/{default_org_id}/add-user",