diff --git a/backend/btrixcloud/basecrawls.py b/backend/btrixcloud/basecrawls.py
index b1181343..90eaa4ad 100644
--- a/backend/btrixcloud/basecrawls.py
+++ b/backend/btrixcloud/basecrawls.py
@@ -23,7 +23,7 @@ from .models import (
     PaginatedCrawlOutResponse,
     User,
     StorageRef,
-    RUNNING_AND_STARTING_STATES,
+    RUNNING_AND_WAITING_STATES,
     SUCCESSFUL_STATES,
     QARun,
     UpdatedResponse,
@@ -272,7 +272,7 @@ class BaseCrawlOps:
             {
                 "_id": crawl_id,
                 "type": "crawl",
-                "state": {"$in": RUNNING_AND_STARTING_STATES},
+                "state": {"$in": RUNNING_AND_WAITING_STATES},
             },
             {"$set": data},
         )
diff --git a/backend/btrixcloud/crawls.py b/backend/btrixcloud/crawls.py
index 45da9fe5..354857f6 100644
--- a/backend/btrixcloud/crawls.py
+++ b/backend/btrixcloud/crawls.py
@@ -44,7 +44,7 @@ from .models import (
     PaginatedCrawlOutResponse,
     PaginatedSeedResponse,
     PaginatedCrawlErrorResponse,
-    RUNNING_AND_STARTING_STATES,
+    RUNNING_AND_WAITING_STATES,
     SUCCESSFUL_STATES,
     NON_RUNNING_STATES,
     ALL_CRAWL_STATES,
@@ -165,7 +165,7 @@ class CrawlOps(BaseCrawlOps):
             query["userid"] = userid
 
         if running_only:
-            query["state"] = {"$in": RUNNING_AND_STARTING_STATES}
+            query["state"] = {"$in": RUNNING_AND_WAITING_STATES}
 
         # Override running_only if state list is explicitly passed
         if state:
@@ -425,7 +425,7 @@ class CrawlOps(BaseCrawlOps):
 
         state, _ = await self.get_crawl_state(crawl_id, False)
 
-        if state not in RUNNING_AND_STARTING_STATES:
+        if state not in RUNNING_AND_WAITING_STATES:
             raise HTTPException(status_code=400, detail="crawl_not_running")
 
         total = 0
@@ -463,7 +463,7 @@ class CrawlOps(BaseCrawlOps):
         limit <= next_offset < limit + step"""
         state, _ = await self.get_crawl_state(crawl_id, False)
 
-        if state not in RUNNING_AND_STARTING_STATES:
+        if state not in RUNNING_AND_WAITING_STATES:
             raise HTTPException(status_code=400, detail="crawl_not_running")
 
         total = 0
@@ -513,7 +513,7 @@ class CrawlOps(BaseCrawlOps):
 
         crawl = await self.get_crawl(crawl_id, org)
 
-        if crawl.state not in RUNNING_AND_STARTING_STATES:
+        if crawl.state not in RUNNING_AND_WAITING_STATES:
             raise HTTPException(status_code=400, detail="crawl_not_running")
 
         cid = crawl.cid
@@ -591,30 +591,36 @@ class CrawlOps(BaseCrawlOps):
                 "qaCrawlExecSeconds": exec_time,
                 "qa.crawlExecSeconds": exec_time,
             }
+            field = "qa._lut"
         else:
             inc_update = {"crawlExecSeconds": exec_time}
+            field = "_lut"
 
         res = await self.crawls.find_one_and_update(
             {
                 "_id": crawl_id,
                 "type": "crawl",
-                "_lut": {"$ne": last_updated_time},
+                field: {"$ne": last_updated_time},
             },
             {
                 "$inc": inc_update,
-                "$set": {"_lut": last_updated_time},
+                "$set": {field: last_updated_time},
             },
         )
         return res is not None
 
     async def get_crawl_exec_last_update_time(
-        self, crawl_id: str
+        self, crawl_id: str, is_qa: bool
     ) -> Optional[datetime]:
         """get crawl last updated time"""
+        field = "_lut" if not is_qa else "qa._lut"
         res = await self.crawls.find_one(
-            {"_id": crawl_id, "type": "crawl"}, projection=["_lut"]
+            {"_id": crawl_id, "type": "crawl"}, projection=[field]
         )
-        return res and res.get("_lut")
+        if not res:
+            return None
+
+        return res.get("qa", {}).get("_lut") if is_qa else res.get("_lut")
 
     async def get_crawl_state(
         self, crawl_id: str, is_qa: bool
diff --git a/backend/btrixcloud/models.py b/backend/btrixcloud/models.py
index b71cf6eb..4f839651 100644
--- a/backend/btrixcloud/models.py
+++ b/backend/btrixcloud/models.py
@@ -208,8 +208,8 @@ TYPE_RUNNING_STATES = Literal[
 ]
 RUNNING_STATES = get_args(TYPE_RUNNING_STATES)
 
-TYPE_STARTING_STATES = Literal["starting", "waiting_capacity", "waiting_org_limit"]
-STARTING_STATES = get_args(TYPE_STARTING_STATES)
+TYPE_WAITING_STATES = Literal["starting", "waiting_capacity", "waiting_org_limit"]
+WAITING_STATES = get_args(TYPE_WAITING_STATES)
 
 TYPE_FAILED_STATES = Literal[
     "canceled",
@@ -228,8 +228,8 @@ TYPE_SUCCESSFUL_STATES = Literal[
 ]
 SUCCESSFUL_STATES = get_args(TYPE_SUCCESSFUL_STATES)
 
-TYPE_RUNNING_AND_STARTING_STATES = Literal[TYPE_STARTING_STATES, TYPE_RUNNING_STATES]
-RUNNING_AND_STARTING_STATES = [*STARTING_STATES, *RUNNING_STATES]
+TYPE_RUNNING_AND_WAITING_STATES = Literal[TYPE_WAITING_STATES, TYPE_RUNNING_STATES]
+RUNNING_AND_WAITING_STATES = [*WAITING_STATES, *RUNNING_STATES]
 
 RUNNING_AND_STARTING_ONLY = ["starting", *RUNNING_STATES]
 
@@ -237,9 +237,9 @@ TYPE_NON_RUNNING_STATES = Literal[TYPE_FAILED_STATES, TYPE_SUCCESSFUL_STATES]
 NON_RUNNING_STATES = [*FAILED_STATES, *SUCCESSFUL_STATES]
 
 TYPE_ALL_CRAWL_STATES = Literal[
-    TYPE_RUNNING_AND_STARTING_STATES, TYPE_NON_RUNNING_STATES
+    TYPE_RUNNING_AND_WAITING_STATES, TYPE_NON_RUNNING_STATES
 ]
-ALL_CRAWL_STATES = [*RUNNING_AND_STARTING_STATES, *NON_RUNNING_STATES]
+ALL_CRAWL_STATES = [*RUNNING_AND_WAITING_STATES, *NON_RUNNING_STATES]
 
 
 # ============================================================================
diff --git a/backend/btrixcloud/operator/crawls.py b/backend/btrixcloud/operator/crawls.py
index 81cd77ff..6e21b9a6 100644
--- a/backend/btrixcloud/operator/crawls.py
+++ b/backend/btrixcloud/operator/crawls.py
@@ -19,8 +19,9 @@ from btrixcloud.models import (
     TYPE_ALL_CRAWL_STATES,
     NON_RUNNING_STATES,
     RUNNING_STATES,
+    WAITING_STATES,
     RUNNING_AND_STARTING_ONLY,
-    RUNNING_AND_STARTING_STATES,
+    RUNNING_AND_WAITING_STATES,
     SUCCESSFUL_STATES,
     FAILED_STATES,
     CrawlStats,
@@ -119,6 +120,7 @@ class CrawlOperator(BaseOperator):
         """sync crawls"""
 
         status = CrawlStatus(**data.parent.get("status", {}))
+        status.last_state = status.state
 
         spec = data.parent.get("spec", {})
         crawl_id = spec["id"]
@@ -250,11 +252,6 @@ class CrawlOperator(BaseOperator):
 
         else:
             status.scale = 1
-            now = dt_now()
-            await self.crawl_ops.inc_crawl_exec_time(
-                crawl.db_crawl_id, crawl.is_qa, 0, now
-            )
-            status.lastUpdatedTime = to_k8s_date(now)
 
         children = self._load_redis(params, status, data.children)
 
@@ -807,25 +804,13 @@ class CrawlOperator(BaseOperator):
                 status.resync_after = self.fast_retry_secs
                 return status
 
-            # if true (state is set), also run webhook
-            if await self.set_state(
+            # ensure running state is set
+            await self.set_state(
                 "running",
                 status,
                 crawl,
                 allowed_from=["starting", "waiting_capacity"],
-            ):
-                if not crawl.qa_source_crawl_id:
-                    self.run_task(
-                        self.event_webhook_ops.create_crawl_started_notification(
-                            crawl.id, crawl.oid, scheduled=crawl.scheduled
-                        )
-                    )
-                else:
-                    self.run_task(
-                        self.event_webhook_ops.create_qa_analysis_started_notification(
-                            crawl.id, crawl.oid, crawl.qa_source_crawl_id
-                        )
-                    )
+            )
 
             # update lastActiveTime if crawler is running
             if crawler_running:
@@ -967,11 +952,33 @@ class CrawlOperator(BaseOperator):
         """inc exec time tracking"""
         now = dt_now()
 
+        # don't count time crawl is not running
+        if status.state in WAITING_STATES:
+            # reset lastUpdatedTime if at least 2 consecutive updates of non-running state
+            if status.last_state in WAITING_STATES:
+                status.lastUpdatedTime = to_k8s_date(now)
+            return
+
         update_start_time = await self.crawl_ops.get_crawl_exec_last_update_time(
-            crawl.db_crawl_id
+            crawl.db_crawl_id, crawl.is_qa
         )
 
         if not update_start_time:
+            print("Crawl first started, webhooks called", now, crawl.id)
+            # call initial running webhook
+            if not crawl.qa_source_crawl_id:
+                self.run_task(
+                    self.event_webhook_ops.create_crawl_started_notification(
+                        crawl.id, crawl.oid, scheduled=crawl.scheduled
+                    )
+                )
+            else:
+                self.run_task(
+                    self.event_webhook_ops.create_qa_analysis_started_notification(
+                        crawl.id, crawl.oid, crawl.qa_source_crawl_id
+                    )
+                )
+
             await self.crawl_ops.inc_crawl_exec_time(
                 crawl.db_crawl_id, crawl.is_qa, 0, now
             )
@@ -1414,7 +1421,7 @@ class CrawlOperator(BaseOperator):
 
         finished = dt_now()
 
-        allowed_from = RUNNING_AND_STARTING_STATES
+        allowed_from = RUNNING_AND_WAITING_STATES
 
         # if set_state returns false, already set to same status, return
         if not await self.set_state(
diff --git a/backend/btrixcloud/operator/models.py b/backend/btrixcloud/operator/models.py
index 92edaa34..bce5a1e6 100644
--- a/backend/btrixcloud/operator/models.py
+++ b/backend/btrixcloud/operator/models.py
@@ -223,3 +223,6 @@ class CrawlStatus(BaseModel):
 
     # don't include in status, use by metacontroller
     resync_after: Optional[int] = Field(default=None, exclude=True)
+
+    # last state
+    last_state: TYPE_ALL_CRAWL_STATES = Field(default="starting", exclude=True)
diff --git a/backend/btrixcloud/orgs.py b/backend/btrixcloud/orgs.py
index 45b7e157..0a88d055 100644
--- a/backend/btrixcloud/orgs.py
+++ b/backend/btrixcloud/orgs.py
@@ -27,7 +27,7 @@ from aiostream import stream
 from .models import (
     SUCCESSFUL_STATES,
     RUNNING_STATES,
-    STARTING_STATES,
+    WAITING_STATES,
     BaseCrawl,
     Organization,
     StorageRef,
@@ -890,7 +890,7 @@ class OrgOps:
             {"oid": org.id, "state": {"$in": RUNNING_STATES}}
         )
         workflows_queued_count = await self.crawls_db.count_documents(
-            {"oid": org.id, "state": {"$in": STARTING_STATES}}
+            {"oid": org.id, "state": {"$in": WAITING_STATES}}
         )
         collections_count = await self.colls_db.count_documents({"oid": org.id})
         public_collections_count = await self.colls_db.count_documents(
diff --git a/chart/templates/operators.yaml b/chart/templates/operators.yaml
index c3d8287f..7547ec42 100644
--- a/chart/templates/operators.yaml
+++ b/chart/templates/operators.yaml
@@ -5,7 +5,7 @@ metadata:
   name: crawljobs-operator
 spec:
   generateSelector: false
-  resyncPeriodSeconds: {{ .Values.operator_resync_seconds | default 30 }}
+  resyncPeriodSeconds: {{ .Values.operator_resync_seconds | default 10 }}
   parentResource:
     apiVersion: btrix.cloud/v1
     resource: crawljobs
diff --git a/frontend/src/pages/org/archived-item-detail/archived-item-detail.ts b/frontend/src/pages/org/archived-item-detail/archived-item-detail.ts
index 48d267fb..70612fb6 100644
--- a/frontend/src/pages/org/archived-item-detail/archived-item-detail.ts
+++ b/frontend/src/pages/org/archived-item-detail/archived-item-detail.ts
@@ -802,6 +802,7 @@ export class ArchivedItemDetail extends TailwindElement {
                     ? html`<span
                         >${humanizeExecutionSeconds(
                           this.crawl!.crawlExecSeconds,
+                          { displaySeconds: true },
                         )}</span
                       >`
                     : html`<span class="text-0-400">${msg("Pending")}</span>`}